At LunarDesk, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information.
1. Information We Collect
We may collect several types of information from and about users of our Website and Platform, including:
- Personal Data: Name, email address, billing address, and payment details required to maintain your Lunar Credit (LC) balance.
- Usage Data: Details of your visits to our Website and the resources that you access on the Platform, traffic data, location data, and logs.
- Instance Data: Basic metadata about the instances you deploy (e.g., tier, region, uptime), but not the contents of your secure disks or your AI model data.
2. How We Use Your Information
We use information that we collect about you or that you provide to us:
- To present our Website and its contents to you.
- To provide you with information, products, or services that you request from us.
- To process your transactions and manage your Lunar Credits.
- To fulfill any other purpose for which you provide it.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
3. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All payment transactions are encrypted. Your instance data and cloud storage are isolated and secured within our infrastructure.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Your Rights
Depending on your location (such as under the GDPR), you may have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, please contact us.
6. Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at admin@lunardesk.io or our registered address at:
LunarDesk
Rua de Entrecampos 5
Lisbon, Portugal